Terms of Service

These terms govern the use of insemantic.com and, together with a written proposal you accept, the services Insemantic ("we", "us") provides. Accepting a proposal — by written confirmation and the first milestone payment — forms the agreement between us.

Services and proposals

We design and develop websites and related front-end work. Every engagement is defined by a written proposal: scope, deliverables, price and timeline. The proposal is the source of truth; anything not in it is not in scope. Scope changes are agreed in writing and may adjust price or timeline before work on the change starts.

Payments

Projects are billed by milestones — typically 50% to begin and 50% at launch, or 40/30/30 on larger engagements, as stated in the proposal. Invoices are payable by card or bank transfer. Work pauses if a due milestone remains unpaid, and timelines shift accordingly.

Client responsibilities

You provide timely written feedback and any materials the proposal lists (brand assets, product photography, account access). You confirm you hold the rights to materials you supply. Delays in feedback or materials extend the timeline by the same amount.

Intellectual property

On receipt of final payment, 100% of the project-specific code and design files transfer to you, with documentation. Until then we retain ownership. General-purpose tooling, know-how and open-source components remain under their own licenses. We may show the work in our portfolio unless an NDA says otherwise.

Support and warranties

Every project includes 30 days of post-launch fixes for defects in our work. Beyond that, services are provided "as is": we don't control third-party platforms, search rankings or browsers, and make no guarantees about business outcomes. Performance targets stated in a proposal are verified at handover with Lighthouse reports.

Limitation of liability

To the maximum extent permitted by law, our total liability under an engagement is limited to the fees you paid for it, and neither party is liable for indirect or consequential damages.

Termination

Either party may end an engagement in writing. You pay for work completed to date; we hand over everything produced and paid for.

Governing law

These terms are governed by the laws of [LEGAL-STATE], without regard to conflict of law rules. Disputes are resolved in the courts of [LEGAL-STATE] after a good-faith attempt to settle in writing.

Contact

Questions about these terms: hello@insemantic.com.